Shipping policy

Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered.

Shipping Locations

We currently ship across India.

Shipping Charges

We offer shipping across India at a flat rate of ₹39 for orders below ₹600.

Orders with a value of ₹600 or more are eligible for free shipping.

Shipping charges, if applicable, will be displayed at checkout before payment.

Order Processing and Shipping Time

Orders are usually shipped on the same day after payment is confirmed.

Orders are shipped through Delhivery.

Delivery Time

Once shipped, orders are typically delivered within 2–3 business days.

Delivery timelines may vary depending on your location, courier service availability, weather conditions, public holidays, or other factors outside our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email or message with tracking information, if available. Please allow up to 24–48 hours for tracking details to update.

Incorrect Shipping Information

Please make sure your shipping address and contact details are correct before placing your order. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible at [email address]. We will do our best to update the address before the order ships, but we cannot guarantee changes once the order has been handed over to the courier.

Lost, Stolen, or Delayed Packages

Once an order has been handed over to Delhivery, delivery is handled by the courier partner. We are not responsible for delays caused by courier issues, incorrect shipping details, weather, holidays, or other events outside our control.

If your package is marked as delivered but you have not received it, please contact us at [email address] so we can help you raise the issue with the courier partner.

Damaged Items

If your order arrives damaged, please contact us within 7days of delivery at our email. Please include your order number and clear photos of the damaged item and packaging so we can review the issue.

Undeliverable or Returned Packages

If an order is returned to us because of an incorrect address, failed delivery attempt, refusal, or unclaimed package, we will contact you to arrange reshipment. Additional shipping fees may apply.

Original shipping charges are non-refundable unless the return was due to our error.