Privacy Policy

Last Updated: September 2026

At ByMoma, we respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our products.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or subscribe to our communications, we may collect information such as:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment-related information
Communication preferences
Information you provide when contacting customer support

We may also automatically collect certain technical information when you browse our website, including device type, browser information, IP address, pages visited, and website usage information.

2. How We Use Your Information

We may use the information collected to:

Process and fulfil your orders
Process payments
Deliver products
Provide customer support
Communicate with you about your orders
Send order updates and service-related communications
Improve our website, products, and customer experience
Understand website usage and customer preferences
Prevent fraud, abuse, or unauthorized activity
Send promotional communications where permitted and where you have provided appropriate consent

3. Payment Information

Payments made through our website may be processed through third-party payment providers.

ByMoma does not necessarily directly store your complete payment card information. Payment information may be processed and handled by the relevant payment service provider according to its own privacy and security policies.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember preferences
Understand website traffic
Improve website performance
Provide relevant marketing and advertising

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party service providers to operate our website and business, including payment processors, shipping partners, analytics providers, advertising platforms, and technology providers.

These providers may process information as necessary to provide their respective services.

6. Marketing Communications

If you subscribe to our email, SMS, WhatsApp, or other marketing communications, we may use your contact information to send you promotional updates, offers, product launches, and other marketing messages.

You may unsubscribe from marketing communications at any time by following the available unsubscribe instructions or contacting us.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

9. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.